IAW CIVIC
Making it easier for citizens to report problems.
Making it easier for governments to resolve them.
IAW Civic is a public-sector extension of the IAW platform designed to help cities, counties, municipalities, and public agencies receive, manage, track, and resolve reports from residents and visitors.
When something isn't working, reporting it shouldn't be complicated.
Residents encounter problems in their communities every day. IAW Civic is designed to give them one simple digital place to report those issues — and to give the public agencies responsible for them the tools to respond.
FROM REPORT TO RESOLUTION.
Residents submit a problem from their phone or computer.
The report can be directed to the appropriate department or team.
Government staff can review, assign, prioritize, and track reports.
Residents can receive updates as the issue moves toward resolution.
FEATURES
Give residents a simple way to report community problems.
Track reports from submission through resolution.
Help route reports to the appropriate team.
Keep residents informed about the progress of their reports.
Allow users to provide photos and useful details.
Identify recurring problems, high-volume locations, and resolution trends.
Designed for residents and staff using phones, tablets, or computers.
Built for the communities you serve.
One technology platform. Multiple environments.
IAW Technologies is developing solutions that make it easier to identify, report, manage, and resolve problems wherever people interact with organizations.
For businesses and organizations
Help customers report problems and give businesses the tools to respond.
Explore IAW BusinessFor cities, counties & public agencies
Help residents report community issues and give public agencies the tools to manage and resolve them.
Let's make reporting problems easier.
Interested in seeing how IAW Civic could work for your city, county, or organization?